Overview

This website is operated by Grainova. Throughout the site, the terms “we,” “us” and “our” refer to Grainova. Grainova provides this website, including information, content, products and services made available through it, subject to these Terms of Service.

By visiting the website, purchasing from us or otherwise using our services, you agree to be bound by these terms and any additional policies or notices referenced on the site.

Eligibility and online store use

You may use this website only for lawful purposes and in accordance with these terms. By using the site, you represent that you have the legal capacity to enter into a binding agreement or that you are using the site with appropriate permission where required.

You may not use our products, website or services for unlawful, fraudulent or unauthorized purposes, or in any way that violates applicable laws or regulations.

Products and product information

We make reasonable efforts to present product descriptions, images, pricing and other information accurately. Actual packaging, appearance or presentation may vary from images shown on the website.

For food products, customers should review the product page and physical packaging for ingredient, allergen and dietary information before purchase or consumption. Product suitability is the responsibility of the customer based on their individual needs and circumstances.

We reserve the right to update, modify, discontinue or limit products without prior notice where permitted by law.

Orders and acceptance

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases involving pricing errors, suspected fraud, product availability issues or inaccurate customer information.

If an order cannot be fulfilled after payment has been received, the applicable amount will be handled in accordance with the payment method used and relevant law.

Pricing and payment

Prices displayed on the website may change without notice. Taxes, shipping charges or other applicable fees may be added where required and will be shown during checkout when relevant.

You agree to provide current, complete and accurate billing and account information for purchases made through Grainova. Payment must be successfully authorized before an order can be completed.

Processing and shipping

Grainova orders are typically processed within 3–5 business days. This processing period is separate from carrier transit time.

Delivery estimates may be affected by carrier operations, weather, holidays, address issues and other circumstances outside our reasonable control. Customers are responsible for providing an accurate and complete shipping address during checkout.

Returns, refunds and order concerns

Return and refund eligibility may depend on the product, order condition, timing and circumstances of the request. Customers should contact Grainova before returning any product.

For damaged, incorrect or otherwise concerning deliveries, please retain relevant packaging and provide your order number, a clear description and useful photos when contacting us.

Accuracy of website information

We aim to keep information on grainova.lat current and accurate, but the website may occasionally contain typographical errors, incomplete information or inaccuracies relating to product descriptions, pricing, promotions, availability or other details.

We reserve the right to correct errors, update information or cancel affected orders where permitted by applicable law.

Third-party services and links

Certain website functions may rely on third-party providers, such as payment processors, shipping carriers or technology services. Third-party services may be subject to their own terms and privacy practices.

Grainova is not responsible for third-party websites, content or services that are not owned or controlled by us.

Prohibited uses

You may not use this website or its content to:

• violate applicable laws or regulations;
• submit false, misleading or fraudulent information;
• interfere with website security or operation;
• introduce malicious code or harmful technology;
• collect personal information from others without authorization;
• misuse Grainova intellectual property or website content;
• attempt unauthorized access to systems, accounts or data.

Intellectual property

Unless otherwise stated, the Grainova name, branding, website design, original text, graphics and other site content are owned by or used with permission by Grainova and are protected by applicable intellectual property laws.

Website content may not be reproduced, distributed, modified or commercially exploited without appropriate permission, except where permitted by law.

Personal information

Personal information submitted through the website is handled according to our applicable privacy practices. By using the website, you acknowledge that certain information may be processed as necessary to provide services, process orders and communicate with you.

Disclaimer of warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, timely, secure or error-free.

Nothing in these terms excludes warranties, rights or remedies that cannot legally be excluded under applicable consumer protection law.

Limitation of liability

To the maximum extent permitted by law, Grainova will not be liable for indirect, incidental, special or consequential losses arising from use of the website, products or services where such liability may legally be limited.

Any limitation in these terms applies only to the extent permitted by applicable law and does not limit rights that cannot legally be waived.

Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, your violation of these terms or your infringement of the rights of another person or entity.

Severability

If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the greatest extent permitted and the remaining provisions will continue in effect.

Termination

We may suspend or terminate access to the website where reasonably necessary because of unlawful use, misuse of services, security concerns or violations of these terms.

Obligations and liabilities that arose before termination may continue where appropriate.

Entire agreement

These Terms of Service, together with any policies or notices expressly incorporated into them, represent the agreement between you and Grainova regarding use of the website and services, except where another written agreement applies.

Governing law

These terms are intended to be governed by applicable laws in the jurisdiction associated with Grainova's business operations, including applicable laws of South Carolina and the United States, except where mandatory consumer laws or other legal requirements provide otherwise.

Changes to these terms

Grainova may update these Terms of Service from time to time. Updated terms become effective when posted on the website unless a different effective date is stated.

Continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

Contact information

Questions about these Terms of Service can be sent to:

Grainova
312 MAGNOL LAKE CT, Aiken SC 29803
Email: info@grainova.lat
Phone: 9512942012